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How do I setup my Cloud account?Updated 8 days ago

Setting up your Cloud account is easy!

When we ship your completed memories back to you, we also send an email detailing how to setup your Cloud account.

To create your Legacybox Cloud account click "activate" in the email you received or visit https://cloud.legacybox.com/ and click “Need to set up your account? Click here.”

Enter your Legacybox order number and the email address you used when placing your Legacybox order click continue then check your inbox. Click the link in your email and you’ll be directed to create a new password.


Creating Your Password

On the password setup page, enter a strong password that meets these requirements:

    •    At least 8 characters
    •    At least one uppercase letter
    •    At least one lowercase letter
    •    At least one number

Click Create & Login.

Congratulations! Your Legacybox Cloud account is now set up. You can log in anytime using your email and password.


Resetting your password

If you’ve already created your account and forgotten your password and would like to reset it, just select the “Forgot password?” link here: https://cloud.legacybox.com/auth/forgot-password

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